Director of Operations

Role Overview

• Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
• Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
• Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
• Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.
• Lead operational audits, performance reviews and continuous improvement efforts across functions.
• Partner with corporate leaders to align strategy with overall business objectives.

Requirements

• Bachelor's degree.
• MBA preferred.
• 15+ years of experience leading large employee teams (500+) across multiple functional disciplines.
• Proven ability to recruit, develop and retain high-performing leaders.
• Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment.
• Experience in B2B or e-commerce environments is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks Best-in-class, clean, modern facilities.
• First-class fitness center and nearby walking path.