Lead, mentor, and develop a team of Sales Engineers with product specializations spanning Ads, Leads, CAPI, and Reporting APIs
Serve as the senior technical escalation point for complex or ambiguous integration scoping
Stay hands-on as a working manager
Partner with Product and Engineering on feature prioritization and roadmap decisions
Own the end-to-end SE engagement model
Design and maintain automation systems that scale the team's leverage
Maintain the team's canonical SOP library
Identify and implement self-serve patterns that reduce manual SE involvement
Represent the voice of the external developer in internal product discussions

8+ years of relevant experience in Solutions Engineering, Sales Engineering, Technical Account Management, or a similar client-facing technical role with direct API/integration experience
5+ years managing or leading a technical team in a player-coach capacity
Deep working knowledge of RESTful APIs, OAuth 2.0 / API key authentication, webhooks, and event-driven data architectures
Demonstrated ability to operate at the intersection of sales and engineering
A track record of building process, documentation, and tooling from scratch in ambiguous, fast-moving environments
Strong written communication
A proactive, systems-oriented mindset

Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan

Senior Manager, Solutions Engineering

Key skills