Director, Commercial Supply Chain

Role Overview

• Drive commercial supply chain readiness for the company’s first US product launch, including launch planning, launch cutover, operational readiness, and post-launch stabilization.
• Develop and maintain an integrated commercial supply chain launch plan aligned with regulatory approval timelines, manufacturing release, quality disposition, channel readiness, and customer availability requirements.
• Translate board
• approved commercial plans into executable launch demand scenarios, supply volume assumptions, inventory strategies, and operational readiness actions.
• Identify launch-critical risks, dependencies, decision points, and mitigation plans across supply planning, distribution, trade, quality, finance, legal, compliance, regulatory, and commercial operations.
• Lead development of commercial supply planning processes for demand translation, supply allocation, inventory targets, safety stock, replenishment, expiry management, and launch demand scenarios.
• Translate commercial demand plans into supply requirements, forecasts, purchase orders and inventory plans in accordance with applicable supply agreements and contractual obligations.
• Develop inventory strategies that balance patient access, launch uncertainty, working capital, shelf life, and supply continuity.
• Monitor performance against supply plans and implement corrective actions to address forecast changes, production constraints, distribution disruptions, or demand variability.
• Partner with Market Access, Trade, Finance, Legal, Compliance, and Commercial Operations to support channel strategy, distribution model designs, order-to-cash readiness, and customer experience requirements.
• Lead operational readiness and ongoing coordination for key commercial distribution processes, including order management, warehousing, returns, recalls support, temperature control, product allocation, and customer service interfaces.
• Ensure distribution and logistics capabilities are scalable, compliant, and aligned with launch requirements and future portfolio needs.
• Partner with Quality, Regulatory, Legal, and Compliance to ensure commercial supply chain processes comply with applicable regulations, internal policies, and product quality requirements.
• Support serialization, track-and-trace, lot traceability, product security, returns verification, and applicable DSCSA-related readiness activities for US commercialization.
• Define business requirements for commercial supply chain systems, master data, reporting, partner integrations.
• Support creation, review, and implementation of standard operating procedures, work instructions, training materials, and controlled processes required for commercial operations.
• Own day-to-day operational management and governance of key external supply chain partners, including 3PL, logistics providers, packaging or labeling partners, and other commercial operations vendors as applicable.
• In consultation with the Sr. Director, develop vendor governance routines, performance metrics, business reviews, escalation pathways, and service-level expectations.
• Lead issue resolution across external partners and internal stakeholders to protect patient access, supply continuity, and launch timelines.
• Support contract input, budget planning, purchase order oversight, invoice review, and operational forecasting for commercial supply chain vendors.
• Monitor partner performance against contractual obligations, supply agreements, service levels, forecasts, and launch readiness expectations.

Requirements

• Bachelor’s degree in supply chain, operations, life sciences, engineering, business, or a related field required; advanced degree preferred
• 10+ years of experience in pharmaceutical, biotechnology, or life sciences supply chain, operations, logistics, manufacturing, or commercial operations
• Direct experience supporting at least one pharmaceutical or biotech product launch in the United States strongly preferred
• Experience managing 3PL, distribution, logistics, specialty pharmacy, specialty distribution, or other commercial supply chain partners
• Strong understanding of GMP/GDP expectations, pharmaceutical distribution requirements, serialization, lot traceability, temperature-controlled logistics, and controlled commercial processes
• Experience building supply chain processes, operating models, vendor governance, launch readiness plans, and cross-functional ways of working in a growing organization
• Demonstrated ability to lead launch-critical workstreams with a high degree of ownership while partnering closely with senior functional leadership
• Strong analytical, project management, communication, and executive-ready presentation skills
• Comfort operating in an entrepreneurial, pre-commercial environment where processes, systems, and teams are still being built
• Experience anticipating launch risks proactively and driving clear ownership of mitigation actions
• Experience with ERP, planning tools, order management, serialization systems, partner integrations, and/or launch readiness dashboards
• Experience developing S&OP or integrated business planning processes in a pre-commercial or early commercial biotech setting preferred
• Balances strategic design with hands-on execution, is well-organized, proactive and detail oriented

Tech Stack

• ERP

Benefits

• Health insurance
• Dental and vision coverage
• Term life and disability coverage
• Retirement plans
• Annual bonus
• Long-term incentives