Outreach and Admissions Counselor

Role Overview

• Build and maintain ongoing partnerships with schools, youth programs, community centers, social service agencies, local businesses, etc.
• Participate in, and often lead, outreach events, presentations, info sessions, tabling, festivals, and community fairs.
• Maintain a consistent monthly outreach schedule and meet required activity levels.
• Promote opportunities to underserved and underrepresented groups in your area.
• Introduce the program to young adults and help them determine if they meet basic eligibility criteria (age, income background, education status, etc.).
• Maintain strict confidentiality and privacy when collecting personal information.
• Accurately enter new leads into tracking systems and ensure they are complete, valid, and documented.
• Follow up quickly with every lead to maintain momentum.
• Guide prospective applicants step-by-step until they are ready to begin their application.
• Maintain consistent contact with your pipeline through calls, texts, emails, and face‑to‑face meetings.
• Keep thorough and timely notes in all required online systems.
• Ensure applicants understand expectations, deadlines, and next steps.
• Support the team in achieving high conversion from leads → applicants → arrivals.
• Meet monthly activity minimums (events, partnerships, lead interactions).
• Maintain accurate and timely data in digital systems.
• Follow eligibility and documentation guidelines.
• Support monthly enrollment and arrival outcomes.
• Maintain professional communication with partners, applicants, and families.

Requirements

• Minimum of a 2‑year degree required (Bachelor’s preferred)
• Experience in community outreach, youth engagement, sales, customer service, recruiting, or similar fields.
• Strong comfort with online systems, digital communication, and data entry.
• Ability to work independently with strong follow‑through and time management.
• Valid driver’s license and ability to travel daily within your assigned county.
• Ability to maintain confidentiality, accuracy, and professionalism at all times.
• Current valid Driver's License

Benefits

• Mileage reimbursement
• Hybrid schedule — field, remote, and some office-based work
• Full benefits package