Accelerating profitable growth from Delacon's current revenue base of approximately US$5 million
Building the strategy, systems and commercial discipline required to scale towards US$10 million to US$15 million in revenue
Strengthening customer retention and revenue predictability across a base of more than 500 customers
Enhancing go-to-market effectiveness, pipeline quality, pricing strategy and commercial execution
Expanding revenue opportunities across existing customers, enterprise accounts and channel partnerships
Continuing the evolution of Delacon's AI-enabled products, analytics capabilities and customer value proposition
Leading and developing a team of approximately 37 people across Australia and India
Maintaining the culture, trust and momentum established within the business

Previous CEO, General Manager or comparable business leadership experience
Demonstrated ownership of a full P&L, including revenue, profitability, forecasting and cash performance
Experience scaling software, SaaS or technology businesses through a comparable growth phase
Strong understanding of recurring revenue, customer retention and customer expansion models
Experience leading cross-functional teams across sales, marketing, product, customer success and technology
A track record of translating technology, product and AI-enabled capability into measurable commercial outcomes
Strong commercial acumen, growth orientation and strategic leadership capability
Experience within Martech, AdTech, telecommunications, call analytics or adjacent sectors would be advantageous but is not essential.

Chief Executive Officer – General Manager

Key skills