Lead the development and implementation of test plans, cases, and automation frameworks
Manage defect tracking and reporting using Jira and X-Ray
Conduct exploratory and risk-based testing
Analyse tracking data and suggest solutions for identified risks
Produce high-quality test completion reports
Mentor and train junior testers, fostering a culture of continuous improvement
Attend estimations, stand-ups, and retrospectives, representing QA requirements
Advise on best practices and testing processes across the agency
Forecast workload and plan resource needs
Present findings and recommendations to internal and external teams
Build and maintain client relationships
Champion QA discipline and contribute to learning and development
Adopt AI-powered quality assurance tools and methodologies to enhance testing accuracy, automate repetitive tasks, and proactively identify potential issues in content and deliverables
Drive adoption of new automation tools and frameworks
Recommend and implement automation frameworks for regression and performance testing
Contribute to continuous improvement of QA processes and tools

5+ years experience delivering test artefacts and owning QA project processes in an agency environment
Advanced knowledge of Jira, X-Ray, and test management tools
Experience with HTML/CSS/JavaScript, UI design, cross-browser/platform testing, CMS (e.g., Wordpress)
Experience with database design and debugging tools (e.g., XCode)
Strong organisational skills and attention to detail
Excellent communication and presentation skills
Experience leading and mentoring other testers
Experience with automation tools (e.g., Selenium, Cypress) is highly desirable

Senior QA Tester

Key skills