About this role

Perform on-site commissioning and start-up support.
Conduct preventative maintenance, troubleshooting, repair, modifications, and upgrades of REXA actuators.
Provide timely support by phone or email when required.
Represent REXA professionally while working directly with customers and end-users.
Complete detailed site service and expense reports within 10 days of job completion.
Maintain accurate customer service records in REXA’s ERP system.
Prepare analysis reports to assist the Quality team in identifying root causes of failures.
Monitor service trends and provide recommendations for continuous improvement.
Travel domestically and internationally on short notice, sometimes for extended durations.
Participate in scheduled on-call rotations, providing 24-hour support during assigned duty months (typically two per year).

Certificate in Instrumentation & Electrical Technology or equivalent technical training/experience
Minimum of 2 years’ experience in industrial process, field service, or related technical field
Proven experience troubleshooting hydraulic and electrical components

Field Service Technician

Key skills