Client Success Manager
San Diego, California, United States of America
Full Time
2 hours ago
$75,000 - $95,000 USD
No Visa Sponsorship
Key skills
CommunicationSales
About this role
Role Overview
- Establish, maintain, and nurture client relationships
- Retain and renew client contracts
- Consult and advise clients to meet their technology goals
- Guide clients through the post-sales, onboarding, and lifecycle processes
- Handle escalated issue processing as a single point of contact
- Provide timely feedback on IT solutions and suggest improvements
- Ensure client satisfaction and help clients grow
Requirements
- Strong attention to detail
- Excellent communication skills
- Experience coordinating and prioritizing across multiple tasks
- Past experience in the IT and Tech fields is strongly preferred
Benefits
- Competitive starting salary and Interlaced company bonus program
- Medical, vision and dental benefits
- Cell phone and health & wellness reimbursements
- 16 paid Holidays annually
- 6 fixed and 10 flexible
- 2 paid volunteer days annually
- Paid vacation and sick time
- 401k matching
- Fuel reimbursement
- Peer-to-peer bonus allowance