Manager of Data & Analytics

Role Overview

• Oversees the Data & Analytics Function
• Stays up-to-date on all software applications used by Fit4Less and the data stored in or generated by those systems.
• Provides vision, oversight, and execution of all reporting, dashboards, and data transformation efforts.
• Owns the architecture and optimization of the Tableau Online ecosystem.
• Oversees and prioritizes data projects, ensuring alignment with organizational goals.
• Acts as a consultant and subject matter expert for other departments (primarily finance) when troubleshooting failures in data pipelines or application integrations.
• Finds novel solutions and workarounds to the data/system/process shortcomings identified above in order to deliver reporting and analysis that supports critical decision making in a timely manner.
• Preserves detailed logs of client problems, solutions, and customer satisfaction
• Manages direct reports and the people requirements of each Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.
• Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.
• Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.
• Oversees End-to-End Report Migration and Automation
• Rebuilds workflows to improve scalability and automation.
• Designs data pipelines and validation processes to ensure consistency and accuracy.
• Drives continuous improvement in reporting efficiency and accessibility.
• Partners with Business Leaders to deliver insights and provide a summary of proposed changes as an internal subject matter expert.
• Fulfills urgent requests, maintaining professionalism in high-pressure situations.
• Communicates findings and assumptions in a way that is easy to understand.
• Translates stakeholder needs into actionable insights and data strategies.
• Collaborates cross-functionally to identify KPIs and performance levers used to describe and measure business performance.
• Communicates complex analyses through clear and concise narratives and visualizations that translate appropriately for the intended audience(s).
• Fosters a culture of member-centricity and data-driven decision-making across the brand.
• By embedding data-driven insights into strategic planning, this role helps prioritize initiatives with the highest business impact and ensures alignment across departments.
• Leads creation or update various IT/finance documentation as necessary
• Promotes data literacy across departments.
• Upholds Data Governance and Quality Standards (including financial industry standards)
• Ensures high standards of data integrity, privacy, and compliance.
• Uses appropriate statistical techniques to accurately answer business questions.
• Develops and enforces policies for secure access, cleansing, and storage of data.

Requirements

• Bachelor’s degree in Data Analytics, Computer Science, or equivalent related field
• 5+ years in IT project coordination, technology implementation, or technical operations.
• 3 + years of experience in data analytics or business intelligence, including 1+ year of informal leadership or project ownership
• Soft skills for working with other people
• Intermediate problem-solving abilities
• Intermediate knowledge of data manipulation and visualization tools such as Tableau (Online), SQL
• Strong understanding of technology architecture and system integration
• Strong verbal and written communication skills and a strong sense of visual design
• Demonstrated experience with reporting automation and dashboard optimization
• Strong interpersonal and project management skills.

Tech Stack

• SQL
• Tableau

Benefits

• Ongoing training and development to ensure a long and successful career path.
• Unlimited growth potential.
• Free Fitness Membership.
• Group health care plans.
• Fun and energetic atmosphere to come to every day!