About this role

Lead and drive sales by taking an Omni channel approach to the retail experience
Deliver an environment that is engaging and inspiring to the customer
Foster continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust
Acts as a brand representative reflective of the company values
Partners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience
Leads and supports the team to elevate every aspect of the store experience
Cultivates a welcoming and inclusive environment by delivering exceptional customer experiences
Builds a succession plan for engaging and retaining a diverse team
Provides timely and specific employee feedback
Inspires teams through empowerment, creativity, empathy, and shared fate
Oversees and collaborates with key partners to uphold daily operating procedures
Assesses global business and product sell-through

Passion for UO brand
5+ years store leadership experience
Proven record of hiring and developing great talent
Strong understanding of merchant process and ways it impacts the business
Experience in coaching, counseling, and conflict resolution
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.

Store Manager

Key skills