Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services
Act as an account manager by serving as a key intermediary between the business centre and members and clients
Ensure proper usage and updating of, as well as satisfaction with the products and services offered
Analyze sources of dissatisfaction and recommend potential solutions
Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
Negotiate applicable conditions with members and clients
Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships
Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered
Execute various promotional activities as part of the centre's business operations
Participate in targeted public relations activities and participate actively in the business community
Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Account Manager – Commercial Market

Key skills