Install, administer, monitor, and maintain servers, network devices (routers, switches, firewalls, wireless APs), system software, and end-user applications (Windows/Linux)
Ensure systems and network security through regular updates, patches, firewalls, and access controls
Monitor network performance and optimize for speed and reliability
Perform routine system backups and restore operations as needed
Assist in disaster recovery planning and implementation
Monitor system and network alerts, managing help desk tickets, and assisting with routine automation tasks
Assist in the setup and basic administration of cloud services, including Google Cloud Platform (GCP) and Google Workspace tools such as Gmail and Drive
Provide help desk support (password resets, printer issues, software troubleshooting, etc.)
Manage asset inventories and assist with vendor coordination.
Collaborate with IT team and other departments to support and improve infrastructure
Assist in creating, updating, and organizing IT technical documentation, including user guides, process documentation, and knowledge base articles
Help maintain hardware and software inventories and contribute to process improvements
Assist with security audits, support incident response, and maintain compliance documentation

Strong understanding of networking fundamentals (TCP/IP, routing, switching, network security, DNS, DHCP, VPNs, etc)
Basic knowledge of system security (data encryption, access control, endpoint protection, intrusion detection systems, etc.)
Basic knowledge of server management (hardware, software, related infrastructure, file servers, storage, SANs, virtualization, data backup/recovery, etc)
Experience with network monitoring, database management, and scripting / automation
Familiarity with various operating systems (primarily Windows and Linux)
Familiarity with identity and user access management systems (Okta, Active Directory, etc)
Excellent communication and collaboration skills
Ability to effectively troubleshoot/diagnose/resolve technical issues
Ability to work effectively both independently and as part of a team
Ability to safely lift and carry computer hardware and networking equipment weighing up to 50 pounds
Regular travel to on-site data centers and remote facilities is required to support hardware deployment, maintenance, upgrades, and operational continuity
Bachelor’s Degree in Information Technology, Computer Science, or a related discipline (or relevant experience); professional certifications (CompTIA Network+/Security+, Microsoft Certified Systems Administrator (MCSA), etc.) are a plus.

Systems Administrator

Key skills