Bike Security Officer

Role Overview

• The Bike Security Officer is responsible for protecting The Smith Center (TSC) property from theft or damage or persons from hazards or interference.
• Conducts periodic tours to check for irregularities inspecting protection devices and fire control equipment.
• Preserves order, and enforces regulations on personnel, visitors, and premises.
• Demonstrates outstanding customer service to ensure that all internal and external guests will experience a very safe, secure, and friendly environment.
• Controls access to the facility; assists visitors with a legitimate need to gain entry to the facility.
• Provides an atmosphere in which all team members and visitors know that the TSC responds to and cares about their needs.
• Monitors entrances and exits; prevents unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking.
• Patrols assigned site on foot or a bicycle; checks for unsafe conditions, hazards, unlocked doors, safety and security violations.
• Prepares logs or reports as required and inspects security control logs as needed.
• Observes and reports incidents or suspicious activity to company management or public safety authorities as appropriate.
• Responds to emergencies in an orderly and timely manner utilizing proper training and following all SOPs.

Requirements

• High School Diploma or G.E.D.
• Two (2) or more years of experience in law enforcement, security, EMT, or the hospitality industry
• Must be at least 21 years of age or turning 21 within 30 days of employment.
• Successful completion of a required background check and pre-employment drug screening.
• Ability to read, write, and communicate effectively in English is required; other languages such as Spanish would be beneficial but not required.
• Ability to operate independently, prioritize workload, and manage projects to a successful conclusion.
• Ability to function effectively and efficiently in a fast-paced environment.
• Ability to protect and maintain a broad scope of confidential and proprietary information.
• Ability to perform a wide variety of complex administrative procedures and practices.
• Required to use diplomacy and judgment in dealing with others at different levels both internally and externally at all times
• Availability to work varied shifts, including evenings, weekends, and holidays as determined by operational needs.
• Must be legally authorized to work in the United States.
• Proficient in Microsoft Office Suite software, including Office 365

Benefits

• Comprehensive health, dental, and vision insurance plans
• Employee Assistance Program
• including counseling, wellness programs, and financial support services.
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars.
• Generous Paid Time Off Plan
• Paid Holidays and Personal Holiday Time
• 401(k) retirement savings plan eligibility on your start date with employer match
• Employer-paid disability insurance coverage
• Supplemental benefits offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts.
• Safe and paid parking on-site
• Training and career growth opportunities
• Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.
• Discounts on Starbucks products and merchandise