Maintain the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervise donor flow
Learn and maintain thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures
Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations
Attend all required training sessions, staff meetings, etc
Ensure accurate and thorough documentation of necessary records is performed
Assure facility is maintained in a neat and clean condition
Submit timely and accurate reports as required by the Center Manager and/or the Assistant Manager
Assist in the control of center donor funds as determined by the Center Manager and/or the Assistant Manager
Assist in the training of new employees and retraining of current employees
Maintain active communication with other service areas to ensure accurate documentation and quality
Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation
Report all unsafe situations or conditions to area lead, supervisor or manager

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations

Operations Supervisor

Key skills