Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction
Serve as the main point of contact for key accounts, including program oversight, handling inquiries, escalations and strategic discussions
Identify new business opportunities within existing accounts and execute up‑ and cross‑selling strategies
Analyze customer needs and develop tailored solutions to maximize client success
Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service
Prepare reports and analyses on customer performance, contract administration and revenue development
Continuously monitor the market, analyze competitor activity and adapt strategy to current customer requirements
Requirements
Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, preferably with large enterprise or corporate accounts
Proven ability to build strong, long‑term relationships with decision‑makers at various levels
Strong problem‑solving skills and a proactive approach to customer challenges
Quick learner with the ability to adapt to new systems and tools
Excellent communication, negotiation and presentation skills
Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage
Willingness to occasionally work flexible hours to support clients in other time zones
Proficient with MS Office (especially Excel and PowerPoint)
Benefits
Secure, permanent full‑time position at an internationally growing company in the medical technology / IoT growth market
Interesting and varied role within a friendly team
Excellent public transport connections and discounted company transit tickets
Flexible working hours with flexitime options
Opportunity to work from home by arrangement
Modern office with air conditioning
Company‑sponsored training and professional development