You develop the logic and structure behind the forum — which categories do we need? How can we use tags effectively?
You turn "dry" FAQs, support tickets, and documentation into engaging, helpful forum posts
You design moderation guidelines and role concepts to ensure our users feel welcome
You document your work so the forum can continue to grow successfully after your internship
During these two months, the MR.KNOW community forum will be your "baby." Your goal: a lively, well-structured platform for our users.

You are an enrolled student (e.g., Communication Studies, Business Administration, Media Informatics, or Technical Editing)
You write confidently in German (C1) and have a knack for text that is both precise and inviting
You are passionate about software products
Experience with CMS or Discourse is a plus — if not, we will teach you
You enjoy working independently, have an eye for detail, and love bringing order to complex information

Deep insights and opportunities to shape work within an established software company
Tasks aligned with your interests that will advance your professional development
Flexible working hours
Option to work from home
Direct mentoring from our IT department and the managing director
We cover your monthly commuting costs to work

Intern in Community Building & Tech Communication

Key skills