Lead the day-to-day management of the legal team, including workload allocation, matter triage, prioritisation, and tracking
Own the UK, Prague, and India operating model, including handoff discipline, escalation rules, and cross-border coordination
Provide people management for the team, including regular one-to-ones, coaching, performance monitoring, and development
Act as the first escalation point for the team, resolving matters at the appropriate level and escalating only genuinely strategic matters to the General Counsel
Own stakeholder service delivery, including response standards, communication discipline, and adherence to agreed service levels
Build and sustain effective working relationships with business unit leads across Sales, Marketing, Professional Services, Finance, and HR
Manage and oversee external counsel spend, including instruction, oversight, and cost management
Drive process improvements, template standardisation, and legal operations discipline
Execute legal risk controls, identify emerging risks, and escalate them appropriately

A qualified lawyer (England and Wales, or an equivalent jurisdiction) with substantial post-qualification experience, including in-house experience
A strong commercial and technology background, ideally gained in a software, SaaS or technology business
Proven experience managing a legal team, ideally across more than one location or jurisdiction
Demonstrable experience of managing external counsel and controlling legal spend

Head of Legal

Key skills