Director, Business Intelligence

Role Overview

• Assist with quality controlling work across Business Intelligence, even where it falls outside of their core regional focus.
• Lead by example, readily offering help where required, providing support and encouragement to the team and contributing to an inclusive, transparent and cohesive working culture.
• Actively involved in on-the-job training for junior team members, supporting development and knowledge building in areas pertinent to both their jurisdiction and practice area as well as the wider business.
• Build personal relationships with contact points at client organizations.
• Lead client communications for all projects acting as the key point of contact and ensuring all questions are answered promptly and in full.
• Responsible for quality controlling all client deliverables ensuring that each project – and any related updates and calls – are of the highest quality.
• Demonstrate a nuanced understanding of our clients and the industries they operate in, using expertise to manage challenges and limitations as well as capitalize on the opportunities of a client request.
• Manage difficult conversations with clients, handling issues, challenges and pushback in a timely fashion and with an appropriate tone to manage critical feedback while maintaining strong client relationships.
• Identify new opportunities to grow existing clients by capturing additional Business Intelligence revenue and cross selling wider Anthesis ESG service lines.
• Attend conferences, webinars and networking events to grow the Anthesis brand locally.
• Produce content in the form of articles, media appearances and speaking roles to drive our market presence in Hong Kong.
• Oversee the Hong Kong team, ensuring that work is effectively managed and maintaining regular communication with juniors to ensure their research is on track and in line with client requirements.
• Mentor and support the team upskilling them in research, project management and communications – including mid-level colleagues who themselves will be taking on more training and management responsibilities.
• Take on formal line management responsibility for certain members of the Hong Kong team, supporting their career development and progress.
• Work with enabling functions where necessary to ensure the smooth running of the office, and assist with related HR and other back office needs where required.

Requirements

• 8-10 years+ working in Business Intelligence in Asia Pacific at a reputable Chambers-ranked peer firm – preference to candidates already based in Hong Kong, though consideration will be given to those in other regional business hubs and/or internationally (e.g. London) but whose primary focus is Asia.
• Fluency or advanced language skills in at least one regional language – with a preference for Chinese, though other relevant languages will be considered.
• Demonstrable track record leading and building Business Intelligence practices in Asia – including, but not limited to, business development, senior client account management, training, hiring and people management.
• Expressed interest in Anthesis’ wider ESG service lines – note it is not a requirement to have pre-existing knowledge of these service lines, but the candidate must show an interest in learning about and ultimately selling services from across the business.
• Ability to work flexibly and collaboratively with a global team, across hybrid settings and timezones.

Benefits

• Job Benefits