Own the vision, strategy, and roadmap for Mercury's business lending product suite
Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment

7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
Experience of building and scaling lending businesses
A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment , and the risk and compliance considerations that come with it
Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
A track record of using data and experimentation to drive decisions and measurable outcomes
Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area

Senior Product Manager – Business Lending

Key skills