Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.

5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.

Recruiting Operations Manager

Key skills