Role Overview
- Maintain and update operational databases and reports
- Support staffing planning routines, considering store demand and capacity
- Analyze exception requests, following defined criteria and parameters
- Consolidate data and assist in preparing operational analyses and studies
- Interact with store managers to collect, validate, and align information
- Monitor operational KPIs and flag deviations
- Ensure the quality, organization, and reliability of databases
- Support process standardization and continuous improvement of routines
Requirements
- High school diploma (college education in progress preferred)
- Basic Excel skills (spreadsheet editing, simple formulas)
- Analytical mindset and attention to detail
- Good communication skills and ease in building relationships
- Organized and disciplined in executing routines
- Ability to follow established processes and criteria
Preferred qualifications:
- Previous experience in administrative or operational routines, or data analysis
- Intermediate Excel knowledge (VLOOKUP/XLOOKUP, pivot tables)
- Interest in data analysis and operational efficiency
Additional/Desirable knowledge:
- Understanding of operational KPIs
- Strong organization of files and documentation
- Ability to interpret data and communicate information clearly
Benefits
- Commuting allowance and/or company shuttle for positions at our distribution centers (DCs)*
- Meal/food allowance
- Christmas food basket
- Home office allowance (for hybrid or remote contracts)*
- Multi-purchase corporate card
- Employee discount at our stores
- Health insurance
- Dr. Be (telemedicine, telepsychology, nutritional and sports coaching)
- Wellhub (Gympass)
- Programs and campaigns to promote health self-care and well-being for employees and their families
- Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work style/tools
- Dental plan
- Univers – discounts at Raia and Drogasil pharmacies
- Pet health insurance plan
- Running coaching/support
- Discounts at universities, schools, language and vocational courses
- Discounts on movie tickets, theme parks and more
- People with disabilities are welcome to apply for all our opportunities.