Operational Excellence Assistant – Staffing Planning & Capacity

Role Overview

• Maintain and update operational databases and reports
• Support staffing planning routines, considering store demand and capacity
• Analyze exception requests, following defined criteria and parameters
• Consolidate data and assist in preparing operational analyses and studies
• Interact with store managers to collect, validate, and align information
• Monitor operational KPIs and flag deviations
• Ensure the quality, organization, and reliability of databases
• Support process standardization and continuous improvement of routines

Requirements

• High school diploma (college education in progress preferred)
• Basic Excel skills (spreadsheet editing, simple formulas)
• Analytical mindset and attention to detail
• Good communication skills and ease in building relationships
• Organized and disciplined in executing routines
• Ability to follow established processes and criteria

Preferred qualifications:

• Previous experience in administrative or operational routines, or data analysis
• Intermediate Excel knowledge (VLOOKUP/XLOOKUP, pivot tables)
• Interest in data analysis and operational efficiency

Additional/Desirable knowledge:

• Understanding of operational KPIs
• Strong organization of files and documentation
• Ability to interpret data and communicate information clearly

Benefits

• Commuting allowance and/or company shuttle for positions at our distribution centers (DCs)*
• Meal/food allowance
• Christmas food basket
• Home office allowance (for hybrid or remote contracts)*
• Multi-purchase corporate card
• Employee discount at our stores
• Health insurance
• Dr. Be (telemedicine, telepsychology, nutritional and sports coaching)
• Wellhub (Gympass)
• Programs and campaigns to promote health self-care and well-being for employees and their families
• Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work style/tools
• Dental plan
• Univers – discounts at Raia and Drogasil pharmacies
• Pet health insurance plan
• Running coaching/support
• Discounts at universities, schools, language and vocational courses
• Discounts on movie tickets, theme parks and more
• People with disabilities are welcome to apply for all our opportunities.