Key skills
Sales
About this role
Role Overview
- Partner with the General Manager to plan and implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Ensure consistent regulatory compliance with all state specific regulations
- Review, communicate and ensure compliance with all company SOPs
- Provide coaching, training, and development to the team focused on company service standards
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations when on duty
- Maintain professional working relationships with business partners
- Assist the General Manager in managing labor budget to meet the needs of the business
- Maintain strict confidentiality and compliance
- Perform other tasks assigned by management
Requirements
- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff
- Able to communicate in conversational English to work effectively with customers and team members
Benefits
- Paid time off
- Comprehensive benefits package