Manage and support a multi-site on-premises Oracle Endeca environment, with dedicated applications and MDEX engines for each site.
Administer, monitor, and optimize MDEX engines, DGraph, Forge pipelines, and search/navigation configurations.
Analyze and resolve search relevance, navigation, facets, and product discovery issues across multiple sites.
Monitor and tune query performance, indexing, and system resource usage to ensure the best customer experience.
Investigate and resolve production incidents related to search availability, indexing failures, performance degradation, and application integrations.
Design, maintain, and troubleshoot data ingestion pipelines based on Forge and custom ETL processes from flat files.
Manage deployments, versioning, and releases using GitLab (custom cartridges, scripts, configurations).
Work with Squid proxy infrastructure for cache troubleshooting, routing, latency, and availability between the application and Endeca.
Execute Endeca index builds, deployments, rollbacks, and validations in a controlled production environment.
Develop and maintain operational runbooks, support documentation, deployment procedures, and disaster recovery plans.

Proven experience designing and troubleshooting Forge pipelines and flat-file-based ETL processes.
Hands-on experience with Oracle Endeca (MDEX, DGraph, search and navigation tuning).
Ability to analyze and resolve search relevance, facets, and product discovery issues in multi-site e-commerce.
Experience with GitLab (deployments, scripts, rollbacks, production validations).
Strong production support experience (incidents, indexing failures, performance degradation, on-call responsibilities).
Familiarity with the Endeca Assembler API and integrations with Classic ASP or legacy systems.
Experience with Squid proxy and troubleshooting between application and search layers.
Knowledge of Tivoli Workload Scheduler (TWS/OPC) or similar batch scheduling tools.
Ability to create runbooks, deployment procedures, and disaster recovery documentation.
Experience tuning Endeca query and indexing performance.
Strong collaboration skills with business, merchandising, infrastructure, and application teams.
Fluent English (spoken and written).

Support and evolve integrations via the Endeca Assembler API consumed by stores in Classic ASP
Support batch operations and scheduling via Tivoli Workload Scheduler (TWS/OPC), including job monitoring, failure recovery, and dependency management
Collaborate with business, merchandising, infrastructure, and application teams to improve search and platform capabilities
Participate in 24x7 support and on-call rotations for critical search platform incidents

Search Platform Engineer, Oracle Endeca

Key skills