Regulatory Change Manager

Role Overview

• Provide payments regulatory guidance to a wide range of stakeholders
• Manage and coordinate all activities required to control, track, and audit regulatory deliverables across Luminor
• Oversee payments-related risks, conduct risk and control self-assessments, prepare risk reports, and perform broader risk management activities
• Maintain internal documentation, terms and conditions, and risk records
• Support external communications related to payment inquiries and questionnaires with regulators, customers, and the media
• Prepare, deliver, and present business management reports
• Represent Luminor in engagements with regulators and auditors, as well as coordinate processes with both internal and external audit stakeholders

Requirements

• Higher education degree (preferably in law)
• Good awareness of Baltic and European regulatory requirements related to payment services, especially PSD2 and the upcoming Payments Service Regulation
• 3+ years’ experience in Banking, Legal, Compliance, or Payments areas is strongly preferred
• Fluent English and the local language are required in spoken and written communication
• Good organisational and time management skills
• Excellent communication as well as strong problem solving skills
• Ability to work independently and effectively manage workload
• Highly motivated with strong networking and relationship-building skills
• High ethical standards, strong sense of responsibility and commitment to results

Benefits

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor