About this role

Responsible for strategizing and leading the DTFS Title and ART Analysts to provide first-class service
Provide oversight of manual posting effort for average of $26M dollars of incoming receivables
Ensure DTFS’ security interest is perfected in average of 130,000 assets
Serve as lead interface for support of leadership in various departments
Conduct regular interface with title vendor, Vitu CMS in support of title release processing
Review total outstanding receipts in General Suspense to ensure timely escalation and alerts
Provide oversight of accurately posting incoming daily receipts from portfolio system
Collaborate with management teams to establish strategies for operational goals

High School Diploma or GED
2+ years of previous Leadership Experience
Decision Making Skills
Ability to manage escalations and complex business problems.
Ability to collaborate with various teams and stakeholders
Excellent communication and interpersonal skills
Conflict Mediation
Ability to analyze data, interpret statistical information, and forecast outcomes

Client Services Supervisor – Collateral Administration, Account Reconciliation

Key skills