Senior PeopleSoft Time and Labor Analyst

Role Overview

• Provide functional support for the CAPPS HR/Payroll Time and Labor module in coordination with module leads, CPA management, and the Tier 3 Managed Services vendor.
• Support functional configurations including TRCs, Programs, Workgroups, ORCs, Task Profiles, Task Groups, Schedules, Value Lists, Security Groups, and Time and Labor Rule Programs.
• Implement and support Fluid timesheet functionality, including system configuration, security and roles, integrations, testing, and training documentation.
• Create and review Functional Design Documents (FDDs) and perform functional configuration system changes.
• Provide Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, and documentation in coordination with the Tier 3 Managed Services vendor.
• Support batch job issues and failures, including oversight of Run My Jobs (RMJ) processes.
• Plan, schedule, and communicate Fiscal Year-End activities, including sick leave conversion and Time and Labor Fiscal Year-End Leave Liability File processing.
• Prepare and review materials for compliance with WCAG 2.1 accessibility standards.
• Provide cross-training to support junior analyst capability growth and deliver training to agency personnel as requested.
• Participate in Major Incident Management (MIM) for P1 and P2 incidents, Disaster Recovery exercises, and Upgrade Testing activities.

Requirements

• 8 years of experience creating and managing a strategic roadmap, combining planning skills, functional insight, and cross-functional communication.
• 8 years of experience supporting the Time and Labor module in PeopleSoft HCM version 9.2.
• 8 years of experience performing system configuration changes.
• 8 years of technical experience with App Designer, Integration Broker, SQR/SQL, BI Publisher, and SAP Business Objects in support of functional responsibilities.
• 8 years of experience supporting and providing oversight of batch jobs, including Run My Jobs (RMJ).
• 8 years of experience planning and coordinating the Fiscal Year Process at a statewide level.
• 8 years of experience preparing WCAG 2.1-compliant materials for distribution.
• 8 years of experience with security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
• 8 years of experience participating in Disaster Recovery exercises.
• 8 years of experience preparing and presenting executive-level presentations.
• 8 years of experience gathering and presenting data in support of audits and open records requests.
• 8 years of experience interpreting contractual language and holding vendors accountable to contractual requirements.
• 5 years of experience as a subject matter expert for Fluid timesheet functionality.
• 5 years of experience with support tools such as PUM, Fluid, and Elastic Search.
• 3 years of experience with Information Technology Infrastructure Library (ITIL) principles and practices, including IT service management (ITSM) and IT asset management (ITAM).

Tech Stack

• ERP
• ITSM
• SQL