Community Manager

Role Overview

• Plan and run the gatherings. Design and execute convenings, workshops, and activation touchpoints — whether in regional markets or within national partner networks — from logistics to facilitation to follow-through.
• Build the cadence. Establish a rhythm of touchpoints that keeps the community active and connected without burning people out.
• Manage the logistics. Own relationships with venues, vendors, and logistics partners. Make every gathering run smoothly so the experience is the only thing leaders remember.
• Capture what comes out of the room. Document stories, connections, and insights from each event and feed them back into the team and the platform.
• Managing and supporting online community circles, including setting up and organizing spaces, moderating discussions, and driving member engagement.
• Build leader-to-leader connections. Make the introductions, identify the common ground, and create peer relationships that persist beyond any individual event.
• Support leader onboarding. Help new leaders integrate into the BTP community — making sure they know who else is in the network and what they can do together.
• Track community health. Monitor who is showing up, who is bringing others, and who is ready to play a larger role in the network.
• Identify emerging leaders. Spot community members who are ready to step into a more active role and connect them with opportunities within BTP.
• Coordinate closely with your Sr. EM. Serve as the execution layer for activation strategy — whether that's coordinating with Radius leads in regional markets or working inside national partner networks with organizational counterparts.
• Support implementing partners. Help local partners or organizational partners run their own activations within the BTP framework, lowering the lift for them to participate.
• Be the connective tissue. Serve as the link between the Sr. EM, Radius teams or partner organizations, and the leaders in each market or network.
• Connect across tracks. Coordinate with the other Community Manager on opportunities where regional and organizational leader communities can intersect.

Requirements

• Demonstrated experience planning and executing events or convenings for community, civic, or professional audiences — you know how to make a room work across different contexts and scales.
• Strong relationship-building instincts — you are the kind of person people are genuinely glad to see, and the connections you make outlast the events you run.
• Cross-cultural fluency — genuine comfort and curiosity across diverse communities and cultural contexts.
• Comfort managing multiple markets, timelines, and logistics streams simultaneously without losing sight of the relationships underneath.
• A genuine belief in the mission — you understand that what you are building is not a program, it is a community, and that distinction matters in how you show up.
• A builder's mindset — comfort operating without a complete playbook and contributing to the one being written.
• Willingness and ability to travel. Regional track — Frequent. Regular in-market presence across priority cities is expected. Organizational track — Regular. Partner convenings, affiliate events, and network gatherings.

Benefits

• Enjoy a 6% 401(k) match with immediate vesting
• Flexible time off
• Comprehensive health and dental plans
• Wellness and mental health support through Peloton and Talkspace