Take direct responsibility for clients and their properties (damage/claims management — receiving reports and commissioning contractors; tenant management — recording and processing inquiries; re-letting; handling owner requests)
Develop specialist knowledge in property management
Work accurately in the company system and document processes precisely
Think and act with a customer-centric mindset
Requirements
Strong communication skills in German (fluent written and spoken)
Solid computer skills and confident internet use
Ideally experience in telephone-based roles and/or the real estate industry
Lateral entry possible; in that case, completed vocational training or a university degree is required
High willingness to learn and strong commitment
Benefits
Fixed working hours Monday to Friday from 08:00 to 17:00
Attractive fixed salary
Good development and advancement opportunities
Secure position with a permanent employment contract
New equipment – you will receive a new (or like-new) laptop and accessories
Buddy program – you will be assigned a colleague as your personal contact to help make your start easy and enjoyable
Friendly atmosphere among colleagues
Cross-functional collaboration and open communication
Direct collaboration with Heads of Departments or company executives
Remote option: We offer a flexible work environment that allows you to work from anywhere and optimize your work–life balance