Inside Sales Specialist – Enterprise Support

Role Overview

• Support the Public Sector sales team by helping manage pipeline, qualify opportunities, and maintain accurate CRM records across shared accounts.
• Coordinate internal sales activities including quote generation, bid administration, order progression, and customer follow-up.
• Work closely with territory owners and channel partners to progress opportunities and ensure timely responses to customer and partner requests.
• Help prepare proposals, RFI/RFP responses, renewal paperwork, and other sales documentation for Public Sector opportunities.
• Partner with Sales Engineers, Customer Success, Deal Desk, and other internal teams to keep opportunities moving efficiently through the sales cycle.
• Maintain consistent customer and partner communications, ensuring high responsiveness and professional follow-through.
• Track key actions, deadlines, and dependencies across active opportunities to support forecast accuracy and on-time deal execution.
• Build knowledge of Public Sector buying processes, framework routes, and customer requirements to support the wider team effectively.

Requirements

• Organisation and attention to detail: Able to manage multiple actions, deadlines, and stakeholders with accuracy and consistency.
• Drive and reliability: Takes ownership of tasks, follows through, and supports the team with a strong sense of urgency.
• Communication skills: Communicates clearly with customers, partners, and internal teams, and builds credibility through responsiveness and professionalism.
• Learning mindset: Eager to develop sales knowledge, understand Public Sector procurement, and grow within a collaborative team environment.

Benefits

• Sophos operates a remote-first working model
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing