Senior Project Manager

Role Overview

• Lead client engagements from pre-sale support through mobilisation, delivery, commercial control, handover and sustainment.
• Own delivery quality, governance, scope, planning, RAID, change control, reporting, financial control and client acceptance.
• Provide consultative leadership to clients and internal teams, ensuring delivery reflects client objectives, adoption needs and business change impacts.
• Maintain strong commercial awareness, protecting project profitability while identifying opportunities to grow client relationships.
• Improve and embed CPS Project Management standards across engagements.
• Support resource utilisation, escalation handling, problem resolution and client issue management.
• Mentor Project Managers, supporting objectives, appraisals, development plans, career roadmaps and succession planning.
• Support PM Team Lead cover, annual leave planning, sickness cover and recruitment activity.

Requirements

• Deliver high-profile and complex client projects while supporting the PM Team Lead with team guidance, governance and development.
• The Senior Project Manager sets the standard for delivery quality, commercial control, client confidence and PM team capability.
• Confident, credible and commercially aware
• Structured, thorough and quality-focused
• Resilient, persistent and solutions-focused
• Strong communicator and relationship builder
• Able to influence without imposition
• Quick to assimilate information and solve problems
• End-to-end project lifecycle delivery experience in professional services, consulting or shared services.
• Proven ability to manage multiple clients, projects, priorities and commercial commitments.
• Strong financial control, including budget delivery, billing, forecasting and commercial performance.
• Able to lead multi-disciplinary teams across CPS, clients and partners.
• Experience delivering Microsoft and third-party technology projects, from design through release and sustainment.
• Business analysis awareness, with the ability to shape, review and challenge requirements.
• Experience of Agile and Waterfall delivery approaches.
• Willingness to travel as required.
• Senior Project Manager, Project Manager or Change Manager with experience delivering IT, digital or business transformation projects.
• Background in an IT consultancy, professional services or client-facing delivery environment.
• Experience managing multiple client engagements, project teams, budgets, risks, stakeholders and commercial expectations.
• Strong understanding of project governance, delivery methodologies and technology implementation lifecycles.
• Relevant professional qualifications such as APM, PRINCE2 or Agile/Scrum certification.
• Degree-level education or equivalent professional experience.

Benefits

• 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)
• PMI with Vitality Health
• Medical Cash Plan with Medicash
• Life Assurance (Death in Service) with YuLife
• Employee Assistance Programme
• 25 days holiday (plus all Public Holidays) – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
• Your birthday day off
• Access to Costco Membership
• Salary Sacrifice Scheme, applicable to:
• Workplace Pension https://www.nestpensions.org.uk/schemeweb/nest/about-pensions/why-save-with-a-workplace-pension.html
• Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets)
• Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase)
• EV Car Schemes
• Discounted Gym Membership
• Cycle Schemes
• Home & Tech discounts for IKEA and Curry PC World
• Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5.
• Quarterly and annual star performer awards – voted for by your peers and colleagues
• Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues
• Annual professional and personal training budget to support your PDP
• Career Development Frameworks
• Reward schemes that are designed to thank you for your hard work and make life a little more affordable.
• Monthly employee experience/engagement survey
• Quarterly company meetings
• At least one, usually the kick-off in March/April, will typically be in-person.
• The others are conducted as Town Halls.
• Duration of in-person company meetings is generally 2 or 3 days and location changes every year.
• Social/team building events, organised by our incredible Employee Forum
• Regular, meaningful 1 to 1s
• Long service recognition at 5, 10, 15, 20 years and onwards
• Award winning culture Great Place to Work™ Nov 25 to Nov 26; Best Workplaces for Development™ 2026, Best Workplaces for Wellbeing™ 2026, Best Workplaces for Women™ 2025, Best Workplaces in Tech™ 2025