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Director, AI Operations – Marketing Transformation at CrowdStrike | JobVerse
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Director, AI Operations – Marketing Transformation
CrowdStrike
Remote
Website
LinkedIn
Director, AI Operations – Marketing Transformation
United States
Full Time
3 weeks ago
$155,000 - $240,000 USD
Visa Sponsor
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Key skills
AI
Agentic
Leadership
Change Management
Communication
About this role
Role Overview
Define the future of marketing work at CrowdStrike
Build strategic narratives that help leaders and teams understand where we're headed and why
Provide strategic leverage to the VP
Ensure transformation connects to execution reality
Own the operational layer of AI-powered marketing
Design and manage human-AI workflows
Define AI governance for marketing
Build the evaluation and feedback infrastructure
Manage prompt architecture, memory systems, and context strategies
Monitor and optimize platform economics
Build the operational playbooks that allow non-technical marketers to run AI workflows confidently
Lead rollout and adoption of new AI-enabled end-to-end workflows across marketing teams
Own change management
Train and optimize AI agents
Build and prioritize the feature backlog
Connect the dots between leadership priorities and platform capabilities
Guide the technical build from a strategic perspective
Measure and prove impact
Help ensure transformation sticks
Requirements
15+ years in strategy, consulting, or marketing transformation, or similar cross-functional builder-operator roles
Deep marketing knowledge
Demonstrated experience leading organizational transformation
Change management expertise in practice, not theory
Strategic storytelling ability
Strong technical fluency with AI/agentic systems
Product thinking
Executive presence and strong communication skills
Strong judgment around governance, quality control, rollout readiness, and operational scale
Comfort with ambiguity and a builder-operator mindset
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
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