About this role

Serve as the market leader for approximately 8-10 Operating Company restaurants within a division
Ensure restaurant leadership teams execute at an optimal level to drive profitable Same-Restaurant-Sales and Guest Count growth
Ensure 100% compliance to the Operating Company’s HR, Finance, and other functional standards and processes
Emphasize coaching and developing General Managers and high-potential Restaurant Managers
Contribute to identifying, developing, retaining, and promoting high-potential diverse talent within a market

Experience leading a team of Restaurant Managers and creating accountability for performance including increased sales, high levels of guest and employee satisfaction, and consistent compliance of standards
Experience in supporting new restaurant growth and coaching new restaurant management teams
Able to execute business plans for profitable Guest Count and Same-Restaurant-Sales growth within a market
Able to deliver Operations Excellence
Able and willing to hold crucial conversations with leadership teams about guest service and employee experiences
Demonstrated skill at coaching and providing feedback to developing leaders
Able to monitor trends and make adjustments to operations as required

Director of Operations

Key skills