Drive the efficient operations of the business.
Work with Field Team, Sales Team, and Owner to develop and execute efficient Technical, Sales, and Business Operations systems.
Business Operations
Inventory Management
Purchasing Supplies & Materials (Amazon, Home Depot, SE Orders, etc)
Invoice Preparation & Submission (Contacts, Work Description, Before/After Photos)
Accounts Receivable Support
Customer Contact Information Database Management (Vonigo & Quo)
Repair Photo Database Management (CompanyCam)
Large Project & Warranty Partner Support (ABG, Kohler, New Construction, etc)
Business Compliance Management
Vehicle Info & Maintenance Management
Assist in Develop & Document SOPs
Scheduling
Collaborate with Sales, Techs, & SC to manage and optimize Repair Technicians schedules
Communicate with customers to plan and confirm repair date/time
Weekly Schedule Development & Distribution
Business Development (Account Management Support)
Assist w/ Creating & Sending Quotes
Customer Follow-up & Misc Communication
Occasional Outside Sales (Scheduled Walk-thrus & Meetings)
Identify, implement, and document solutions to improve business methods and processes
Prioritize customer relationships and customer service

Goal-oriented, self-starter, and energetic
Licensed to operate a passenger car and have a clean driving record
Professional, caring, and service-minded
Readiness to become a meaningful part of a strong team and growing business
Tech-Fluent
Comfortable with QuickBooks, CRM Tools, Mobile Apps (CompanyCam, Quo, etc), Microsoft Office
Local & Reliable
Live within commuting distance to Office, and want a role that respects your need for flexible schedule while offering professional responsibility.
Systems & Detail Oriented
Not just following a process, but seeing ways to improve operations, and implementing them

Business Operations Coordinator – Part Time

Key skills