Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
Ability to lead change management
Provide DIY service including battery installation, testing, wiper install, etc.
Assist District/Region in other functions upon request

2-3 years of experience managing a team of 10
20 Team Members in a fast-paced and highly dynamic retail environment
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Ability to hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed

Position is eligible for sales commission based on individual or store performance

General Manager II

Key skills