Ensures the accurate and efficient administration of music content usage for Networks, Producers, and Performing Rights Organizations and other relevant entities.
Manage issues across various company-owned and third-party systems while maintaining high standards of accuracy and productivity.
Key responsibilities also include managing music labeling and music manager tasks to support integration projects and metadata enrichment.
Perform tasks related to Music Box Licensing Hub.
Conduct Chart monitoring and handle various types of track acquisition tasks, including charts, promotional tracks and Music Integrations activities.
Generate reports through the system (NEO/DA).
Perform music track cleansing services and interested party review/research.
Support the team to achieve deadlines and maintain a zero-error environment to provide high-quality service to users.
Maintain effective and active communication with internal and external stakeholders.
Assist the Content Support Manager/ Team Lead and perform related duties as assigned.
Perform all assigned ad-hoc tasks received by the team.
Curate music libraries for different clients, including assigning relevant labels.
Perform all aspects of issue management-related tasks.
Attend meetings to discuss project progress and tasks related to future projects.
Raise system issues with relevant personnel.
Maintain a secure environment for information handling while working towards company goals.
Requirements
GCE A/Ls or GCE O/Ls with a certificate or diploma in IT, Project Management, or Business Management.
Proficient in raising and tracking technical queries using Jira will be an added advantage.
Basic technical proficiency with the ability to support project execution and cross-functional tasks.
Good communication skills in English language (Verbal / Written).
Hands-on experience with Google Spreadsheets and Documents.
Ability to work effectively both independently and as part of a team.
Solid organizational skills, including multitasking and time-management.
Ability to work on tight deadlines and work extra hours when required.
Excellent problem-solving and analytical skills.
Advanced level of attention to detail.
Positive attitude with a pleasant personality.
Benefits
💰 Competitive salary package
🏠 Hybrid work model with flexibility to support your lifestyle
🏥 Comprehensive private health and life insurance coverage
💻 The latest tech equipment to support your productivity and creativity
🌍 A collaborative, inclusive, and international work environment