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Customer Support Agent, Finnish Market at JobMatchingPartner | JobVerse
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Customer Support Agent, Finnish Market
JobMatchingPartner
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Customer Support Agent, Finnish Market
Malta
Full Time
4 hours ago
$26,000 EUR
No Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Assist players via email and chat
Understand players' needs and address issues promptly
Identify possible Responsible Gambling concerns and risk-related red flags
Liaise with and escalate cases to external teams to ensure the right solutions are found
Requirements
Native-level fluency in Finnish (written and spoken)
Fluency in English at C1 level
Estonian fluency is a plus
Excellent communication skills, empathetic, and solution-focused approach
Analytical mindset with the ability to identify well-being concerns
Able to handle difficult conversations professionally
Able to work independently and within a team
Benefits
Relocation assistance for candidates not currently based in Malta
Health insurance
Opportunities for professional growth
Learning and professional development allowance
Apply Now
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