Develop and maintain a robust pipeline with key industry contacts and decision makers (Accounts with retail financing volume)
In collaboration with Legal, Finance and Risk, negotiate and oversee the rollout of profitable credit programs to new business partners
Establish and execute strategies designed to secure relationships with new retailers.
Serve as the contact person for both company and the retailer on significant issues.
Assists in the resolution of issues arising between merchant, merchants' customers and Fairstone.

University Degree
preferably in Business Administration or equitable work experience.
5-7 years’ experience in retail finance industry with a sales background.
Knowledge of competitive practices within the industry.
Strong problem solving and analytical skills are required to:
Analyze market to identify business opportunities and understand the competition;
Analyze market and internal operations to determine proper business mix and resource allocation as they relate to profitability;
Research and respond to customer inquiries promptly and accurately, constant negotiation with both retailers and other departments within our company;
Ability to perform financial calculations;
Demonstrated strong communication skills (oral and written) with all levels of employees, management and customers and possess confident and effective public speaking skills.
Proficient in MS Office products to include Excel, Word, PowerPoint and Outlook.
Willing to travel and possess a valid driver's license.
Flexible to work public holidays, weekends and evenings.
Bilingual proficiency in both English and French.

Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness: Gym access at our London and Montreal offices.
Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
Family Support: Parental leave top-up program to help you during life’s big moments.
Community Impact: One paid volunteer day to give back to causes that matter to you.

Senior Account Manager, Retail Financing

Key skills