Strategic Guidance: Provide expert advice to the CPTO on technology and product development strategies.
Assist in the formulation and execution of the company's roadmap.
Ensure robust architecture and design principles are adhered to, supporting scalability, reliability, and performance.
Innovation and Trends Monitoring: Keep abreast of industry trends, competitive advancements, and regulatory changes to advise on necessary adjustments and innovations.
Evaluate emerging technologies and their potential impact on the company’s products and services.
Technology Partnerships: Lead business and technical due diligence on potential acquisitions, partnerships, and vendor selections.
Advise on risk management and mitigation strategies related to technology.
Client and Partner Interaction: Represent Amwell with clients and partners. Prepare and lead high-value client conversations that focus on product and technology.
Evaluate client and partner needs to support the CPTO in executive and strategic discussions.
Stakeholder Collaboration: Work closely with senior leadership to ensure seamless integration of technology solutions with business goals.
Communicate complex technical concepts to non-technical stakeholders.

10+ years of progressive demonstrated experience in product management, software engineering, technical leadership, or architecture roles. Experience in product/strategy is a must have, engineering/architecture is highly preferred.
Proven track record of influencing without authority and advising at the executive level.
Strong strategic thinking across both business and technology.
10+ years in Healthcare Technology. Understanding of healthcare market dynamics and competition to drive differentiation and innovation. Experience with health plans is preferred.
Hands on experience in product and/or engineering roles in last five years. Ability to “get hands dirty” and go deep into details.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
Maturity and poise to represent the organization in front of executives, clients and partners.
Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field required; Master’s in technology or MBA preferred

Flexible Personal Time Off (Vacation time)
401K match
Competitive healthcare, dental and vision insurance plans
Paid Parental Leave (Maternity and Paternity leave)
Employee Stock Purchase Program
Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
Free Subscription to the Calm App
Tuition Assistance Program
Pet Insurance

Technical Advisor

Key skills