Senior Revenue Cycle Specialist

Role Overview

• Serve as a senior point of resolution for escalated, complex, and high-dollar billing issues
• Perform detailed root cause analysis on denials, rejections, underpayments, and configuration errors
• Identify and capture all affected claims and accounts when a systemic issue is found
• Document findings clearly and present recommendations to team leads and leadership
• Partner daily with multiple teams to resolve issues that span team boundaries
• Own and manage hand-offs between functions
• Communicate status, blockers, and resolutions proactively
• Execute and verify account setup and configuration changes
• Act as a subject matter expert and escalation resource for the broader RCM organization
• Prepare and deliver clear written and verbal updates to executive leadership
• Manage a high volume of concurrent tasks against productivity and completion-rate targets

Requirements

• 5+ years' billing experience
• Minimum five (5) years in a fast-paced, high-volume medical billing / revenue cycle role
• Proven multitasking ability
• Detailed root cause analysis
• Strong cross-team collaboration
• Working knowledge of more than one billing / practice-management / RCM system
• Professional, client-ready communication
• Fluent English
• Excellent organizational skills
• Executive communication experience
• Subject matter expert
• Fast learner
• Flexible availability
• Goal-driven

Benefits

• Must have stable internet connection minimum of 30 MBPS
• Must be comfortable working the US business hours
• Must own a laptop with at least 16 GB memory