About this role
Role Overview
- Providing the best customer service to users
- Communicating technical terms in an easy to understand manner
- Answering to customers technical enquiries via multiple channels
- Updating the website’s Frequently Asked Questions (FAQ) page
- Gathering feedback from the ground to relay to the team for product enhancements
- Proposing your own creative projects and taking charge of its growth
- Staying up to date with the latest product updates, technical knowledge, and industry trends
Requirements
- Exceptional communications skills in English & Thai
- Organised and has a knack at keeping things clear and in order
- You are patient and have imaginative ways to disseminate information to any group
- You possess an eye for detail and are eager to master intricate systems
- You are driven and work hard to achieve small successes every single day
- Experience in the early childhood or enrichment sectors is highly advantageous
Benefits
- Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
- Be part of the LittleLives Team that supports your personal and professional growth
- Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company
- An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business