Responsible for a pipeline of 40-50 loans per month, both purchase and refinances as well as home equity loans
Review loan application package for completeness and accuracy, reconcile application against system input
Responsible for gathering required documentation from customer and third parties in support of the loan approval decision
Responsible for prompt, professional communication to customers, loan officers & underwriters
Responsible for calculating and analyzing income, assets and liabilities
Utilization of AUSSIE and company procedures
Establish an ongoing relationship by delivering best-in-class customer service

Prior Loan Officer experience preferred
College degree with 3.0 GPA or higher preferred
Desire to learn and grow within the mortgage industry
Positive mindset
Ability to work in a high volume, fast paced environment
Attention to Detail: Ability to review documents accurately.
Basic Math & Financial Literacy: Comfort with numbers and percentages.
Computer Proficiency: Familiarity with Microsoft Office (Excel, Word) and ability to learn LOS systems quickly.
Typing Speed: At least 50 WPM for efficiency
Strong Verbal & Written Skills: Clear communication with borrowers and internal teams.
Customer Service Orientation: Professional and empathetic tone.
High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).

Mortgage Loan Processor

Key skills