Assistant Manager, Credit Control

Role Overview

• Carry out activities to support the Accounts Receivable cycle and subprocesses.
• The role involves calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting.
• Required interact with customers and agree before processing invoices
• Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA
• Perform account reconciliation between data from different systems
• Maintain exception logs for process related exception as and when they occur for knowledge retention
• Provide audit support where required
• Prepare reports as per requirements

Requirements

• B.COM / M.COM / MBA
• Sound understanding of insurance products
• Data mining, Reporting and Analysis
• Database administration/development
• Proficiency in Excel (Pivot Tables, VLOOKUP, etc.)
• Good analytical and problem-solving skills
• Strong communication and stakeholder management ability