Utilize healthcare and/or customer service skills to assist with every step of the blood collection process
Collaborate with your team to transport and setup equipment at the collection sites in local communities
Create a welcoming and comfortable environment for volunteer donors
Follow all safety procedures while collecting lifesaving blood donations
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
Be detailed oriented to ensure the blood you collect meets goals and regulatory requirements
May drive Red Cross vehicles and work with the team to setup and tear down equipment at the donation sites.

High school diploma or equivalent is required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with a good driving record is required
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
Basic computer skills are required
Must be proficient with Microsoft office applications.

Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

Blood Collection Staff – Customer Service

Key skills