Collaborate closely with subject matter experts, project teams, and stakeholders to identify learning needs, requirements, and performance gaps.
Apply evidence‑based instructional design principles to recommend effective strategies, methods, and delivery formats.
Design and develop a variety of learning materials—including eLearning modules, job aids, guides, assessments, onboarding content, videos, and performance support tools—to address identified gaps and achieve defined objectives.
Use AI‑enabled tools to support drafting, summarizing SME input, scriptwriting, storyboarding, and creating learning scenarios, ensuring all outputs are accurate, compliant, and high quality.
Audit, update, and maintain existing learning content to reflect current processes, policies, and systems.
Ensure strong visual design by aligning materials to brand standards and creating clear, engaging graphics and layouts.
Verify that all learning solutions meet accessibility, quality, and branding requirements.
Leverage learning analytics, quality data, and user feedback to continuously improve instructional materials and learner outcomes.