Review various types of government, commercial and foreign contracts and modifications, determining key components that impact the timely payment of invoices.
Partner with internal customers, OTC peers, RTX program teams, FP&A, Treasury, to provide direction and clarity regarding government and company policies and procedures around payments.
Partner and communicate directly with external customers, Government personnel, contract administrators and various payment offices to resolve contract payment issues to ensure timely collections.
Connect with external customer payment offices for payment status and payment resolutions via phone calls and email communications/customer portal systems.
Lead or participate in various initiatives within OTC that aid in process improvements, process harmonization, and team building.
Requirements
A Bachelor's Degree in Business Administration, Accounting, or Finance
Working knowledge of Microsoft Excel, including formulas and functions
SAP and Business Warehouse experience preferred
Reading and interpreting contracts
Intermediate knowledge of Microsoft Excel, including pivot tables and look up functions
Previous Customer Service experience desired but not required
Excellent organizational, communication, and analytical skills
Flexibility to adapt to new systems/processes
Experience meeting deadlines and working in a schedule driven environment