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E-Commerce Operations, Customer Service Virtual Assistant at 20four7VA | JobVerse
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E-Commerce Operations, Customer Service Virtual Assistant
20four7VA
Remote
Website
LinkedIn
E-Commerce Operations, Customer Service Virtual Assistant
United Kingdom
Full Time
3 hours ago
No Sponsorship
Apply Now
Key skills
Shopify
Communication
About this role
Role Overview
Support customer communication, delivery coordination, order administration, reporting, and operational workflows
Respond to customer emails and inquiries
Provide order updates and delivery information
Send personalized customer communications following established templates
Monitor incoming orders from Shopify
Send confirmation and follow-up messages to customers
Coordinate delivery scheduling and booking activities
Prepare weekly operational and finance-related reports
Assist with tax-related administrative documentation
Requirements
Prior customer service experience required
Strong Excel and spreadsheet experience required
Administrative support experience preferred
E-commerce experience preferred
Shopify experience preferred but not required
Experience coordinating deliveries, logistics, or operations is a plus
Strong written and verbal English communication skills
Ability to work independently with minimal supervision
Benefits
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
Apply Now
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