About this role

Supervise, plan and lead for the continuous development of the business and members of the Service team
Oversee and ensure excellence in service operations and customer care
Supervise the region's CWSs, ensuring service operations and customer support on-site
Ensure compliance with dealership operating standards
Ensure business productivity and efficiency by actively managing KPIs
Lead by example and ensure adherence to Service processes
Ensure the expected billing and EBIT

Bachelor's degree completed or in progress
Experience in managing and developing teams, managing resources and financial results
Knowledge of Scania products and services
Ownership mindset, encouraging, entrepreneurial, empathetic and oriented toward process analysis, results and improving organizational performance
Good adaptability to change
Must reside in the region

Service Supervisor

Key skills