Extract monthly billing data from the Zum portal for all assigned accounts
Conduct a structured validation of portal data against Operations adjustment submissions for each account
Apply account-specific contract rules to validated billing data
Prepare invoices in NetSuite for each assigned account using fully validated billing data
Submit completed invoices to the Manager and operations stakeholders for review
Issue approved invoices to the designated district accounts payable contacts via NetSuite
Provide billing data, supporting documentation, and account context to the Sr. Manager in support of dispute investigations
Maintain organized, complete billing records for all assigned accounts
Identify and escalate recurring data quality issues or systemic patterns to the leadership

3+ years of experience in dispatch, school operations, transportation coordination, or a billing support role within a transportation or logistics environment
The ability to interpret route and ridership data with a critical eye
Exceptional attention to detail and organizational discipline
Proficiency in spreadsheet applications and data management tools
Foundational familiarity with an ERP or billing platform (NetSuite, QuickBooks, or equivalent)
Clear, professional written communication
A strong sense of personal accountability and deadline orientation
Billing support experience in a field services or logistics environment (Nice to have)
Familiarity with multi-entity or cost-center billing structures (Nice to have)
Experience in both a structured corporate billing environment and a smaller organization (Nice to have)
Comfort building or improving billing templates and record keeping systems (Nice to have)

Billing Analyst

Key skills