Write, review, and debug transform scripts that modify storefront responses at the edge, ensuring correctness across device types, locales, and customer groups.
Actively monitor customer trials and react to issues or anomalies fast, whether that’s a code change or an internal escalation — speed of solution is key.
Use browser DevTools, Honeycomb, and our client’s internal APIs to diagnose caching anomalies, TTFB regressions, and personalization conflicts in production environments.
Own the technical relationship with a portfolio of merchant accounts — acting as the primary engineering point of contact for escalations.
Build internal tooling, documentation, and playbooks that scale the team's ability to onboard and support customers faster.
Surface product feedback from the field — you'll have more first-hand exposure to real-world edge cases than anyone else in the company, and your input will directly shape the roadmap.

2–5 years of experience in a technical customer-facing, or engineering role (solutions engineering, forward deployed engineering, full-stack engineer, or similar).
Proficiency in JavaScript — you're comfortable reading, writing, and debugging JS in a browser context without hand-holding.
Solid understanding of how the web works: HTTP, caching headers, CDNs, DNS, and browser rendering.
Experience with Shopify storefronts (Liquid, Hydrogen, or headless) is a strong plus; familiarity with SFCC or other enterprise platforms is a bonus.
Comfort working in production environments under pressure — you know how to isolate a problem, form a hypothesis, and verify it without breaking things.
Strong written and verbal communication — you can explain a cache invalidation strategy to a merchant's VP of Engineering and their Head of eCommerce in the same conversation.
Nice-to-have: Experience with Cloudflare Workers, CDN configuration, or edge compute platforms.
Familiarity with A/B testing frameworks and experimentation tooling.
Background in e-commerce performance optimization (Core Web Vitals, LCP, TTFB).
Experience working across GitHub repos in a collaborative engineering environment.

Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Solutions Engineer

Key skills