Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders
Ensures training is engaging, interactive, and effective for stakeholders of all skill levels
Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software
Continuously update materials to reflect product changes and improvements
Monitor attendance, feedback, and progress to ensure successful training outcomes
Collaborates with internal support teams to resolve technical challenges

Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems
Proven ability to manage portfolios of work
Solid understanding of project management and agile practices
Demonstrable experience in designing and leading successful training programs
Proficiency in Learning Management Systems (LMS) and e-learning platforms
Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager
Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience

Yardi Software Trainer – Yardi PropTech Experience Required

Key skills